It is will regret that we have had to introduce this policy.
The Masons Arms requires a £10 per head deposit to be paid at the time of booking, which will then be deducted from your final bill. A member of the team will be in contact with you after we have confirmed your booking to arrange this. Deposits are non-refundable if less than 24 hours’ notice is given for a cancellation or in the case of a no show.
Should you arrive more than 15 minutes after your booking time without notice, your reservation may be cancelled and you may lose your table to another group.
The kitchen closes 8.45pm. All orders must have been received by this time. Please see our website for opening details.
We would respectfully ask that you are ready to be seated at the time of your reservation. We reserve the right to refuse service if these times are not adhered to. On occasion we may need to hold you back to a later time to ensure the best possible level of service to all our guests.
Tables are allocated on the day by the restaurant team and although we will do everything we can to seat you at a table in your preferred area of the dining room, we cannot always guarantee this. *Parties of 10 or more guests may be seated across two separate tables.
*currently not applicable due to Covid restrictions
We allow all bookings an allocated time of 1 hour and 45 minutes from the time of your reservation unless stated and agreed when making your table reservation. You may be required to vacate your table beyond this time allowance.